Our 12 Month Warranty Offers the Best Coverage
More reasons to choose the 12 Month Home Warranty:
- Unlimited number of HVAC units, water heaters, kitchen appliances, etc. are covered. Other warranties will upcharge for additional systems and appliances. Watch out for upcharges with other warranties and make sure all of your systems and appliances are covered.
- Underground sewer and water lines are covered. No other warranty offers this coverage.
- Roof leaks covered at no extra charge. Other warranties will upcharge for roof leak coverage.
- Choose your own contractor for warranty repairs if you desire. Most warranties make you use their contractor.
- No “pre-existing condition” excuses to avoid coverage if Hero Home Inspection inspects the property and finds the item in question to be in working order at that time.
- Simple square footage pricing model with no add-on fees.
- If a claim is ever denied and is verified to be eligible on another warranty contract, the claim will be paid or a 100% premium refund provided.
- Sump and sewage pumps covered at no extra charge.
- Washers and dryers covered at no extra charge.
- Alarm systems covered at no extra charge.
- Refrigerator ice makers covered at no extra charge.
- Garage door hinges and springs covered at no extra charge.
- Coverage can be added for mold growth.
- Coverage can be added for pool/spa and septic tank pumping.
- Exterior hose faucets covered at no extra charge.
- Free listing coverage, including HVAC, if you are the seller of a property. Other warranties upcharge for this coverage.
- The Simple Home Warranty is backed by a national home warranty company and provides coverage in all 50 states.
Home Warranty Pricing
*Sq Ft must include basement (even if unfinished)
*Condos and Townhomes – reduce fee below by $20
|Square Footage||with $99 service call fee||with $75 service call fee|
|Less Than 1,500||$395||$470|
|1,501 – 2,500||$475||$550|
|2,501 – 3,000||$515||$590|
|3,001 – 4,000||$560||$635|
|4,001 – 5,000||$655||$730|
|5,001 – 6,000||$865||$940|
|6,001 – 9,999||$0.16 per sq ft||$0.16 per sq ft plus $75|
|More Than 10,000||$0.19 per sq ft||$0.19 per sq ft plus $75|
Add Pool Coverage for $175 ¦ Add Septic Pumping for $35 ¦ Add Mold Coverage for $85
Frequently Asked Questions
When does the 12 month term begin? The warranty term will begin once the warranty has been paid for, this usually occurs at closing.
When should I order the warranty? The best time to order the warranty is before your closing so that the coverage can start as soon as you take possession of the home; however, you can order the warranty anytime you want and can set any start date that you want (warranty must be paid for to be valid). Remember, the free 6 months of coverage offer is only good for up to 6 months after the home inspection date.
What happens after I order the warranty? You will receive an email confirmation within 24 hours with the invoice included. If we see that additional information is needed to process the warranty or if you are paying for the warranty outside of closing, we will give you a call.
Can I pay for the warranty directly? Yes, just choose “person ordering warranty-payment not at closing” on the order form and we will call you for payment.
Can the warranty be paid for at closing? Yes, once the warranty is ordered, you will get a confirmation email with the warranty invoice. This can also be sent to the closing attorney so that the warranty amount can be added to the closing documents. On the order form, you will need to note whose funds should be deducted from at closing as per the signed real estate contract.
How do I get listing coverage including the HVAC? If Hero Home Inspection completed the inspection, simply order the warranty and the seller will have automatic listing coverage until closing. At closing, the warranty can be paid for and the buyer’s 12 month term will begin. If the closing never happens, the seller will pay nothing. If a claim is made prior to closing, warranty fee must be paid.
Can I buy the warranty if Hero Home Inspection did not do the home inspection? Yes.
What is the deductible or service call fee? You can choose the $75 or $99 service call fee level (see pricing above). The $75 deductible buy down option increases the warranty price by $75 (however this reduces the deductible for the life of the policy). Many warranties will charge the service call fee each time a component fails; our warranty will only charge the service call fee once per specific component and will not charge you if a repaired component fails again. No matter which service call fee you choose, this warranty will be less expensive on a per month basis and will offer more coverage than any other warranty currently available.
What company provides this home warranty? The warranty is backed by Residential Warranty Services, a national home warranty company. Hero Home Inspection has an affiliation with Residential Warranty Services and we work directly with their owner to ensure the best service for our clients.
What makes this warranty so good? Bottom line, it covers more for less. Be careful of a low cost entry price with other companies because there are usually add on fees if you want complete coverage. With our warranty, you will have direct access to personnel that can help you with any questions, issues, or claims.
What does the no “pre-existing conditions clause” mean? Many warranty companies will say that an appliance or component has a pre-existing condition and will deny coverage. If Hero Home Inspection inspects the property and deems the appliance or component functional, the item will then be considered to have no pre-existing conditions and will be covered.
Will I get a hardcopy of the warranty package? Yes, the warranty package will be mailed to the address of the covered property.
Can I choose my own contractor for warranty claim repairs? Yes, you can choose to use your own contractor or an “in network” contractor. Please make sure you notify us of the claim and give us a chance to review the estimate prior to any work being completed.
What does the roof leak coverage include? The repair of any new roof leaks will be covered, no matter the age of the roof.
Does this warranty cover underground sewer and water lines? Yes, the underground sewer line from the home to the street or from the home to the septic tank will be covered if a failure occurs. The main water line to the home has the same coverage. This is very important coverage because a home inspector cannot typically view or inspect these pipes.
Can I add mold growth coverage? Yes, visible mold growth coverage can be added for $85 and it will cover the remediation of any new visible mold up to $2000.
Does this warranty cover pools? Pool coverage can be added for $175.This option covers the mechanical components of in-ground pools and spas.
Does this warranty cover septic tank pumping? Septic tank pumping can be added for $35. This option covers one septic tank pumping in case of failure due to a full septic tank.
Will the warranty cover old equipment? Yes, old equipment will be covered with no pre-existing conditions if inspected by Hero Home Inspection.
The inspector recommended that the HVAC system be serviced and cleaned, will the warranty still cover the system? Yes, it will be covered. It is always good to have the HVAC system fully serviced and cleaned prior to your closing because this is recommended by the manufacturer to be completed annually. Furthermore, there are many components in the system that a home inspector cannot check, but an HVAC contractor can. If the systems were working during the inspection, warranty coverage will apply. If something was not working during the inspection, simply keep documentation that it was repaired and warranty coverage will apply.
What if a component in my home was not working during the inspection? Simply keep documentation that was repaired and warranty coverage will apply.
Will the warranty cover consequential damage from a failure? There is no home warranty that will cover consequential damage such as drywall damage from a roof leak or flooring damage due to a dishwasher leak. The warranty will cover the repair of component failure or leak, but the consequential damage will fall under home owner’s insurance.
Will the warranty cover the defects found during the inspection? The warranty is designed to cover items that are working properly when you move in and then later fail. It cannot cover items that are already in a non-working condition prior to the warranty purchase. For example, you cannot buy auto insurance after you have an accident and then ask for a repair to be covered.
Will the warranty cover roof shingles? The warranty will cover the repair of roof leaks, but it is not a roof shingle warranty. For example, it will not cover shingles that are worn, damaged, or have hail damage. It will, however, cover a new roof leak that occurs, no matter the reason.
Does the warranty cover lawn irrigation? No, but it will cover the underground main sewer and water lines.
Will the warranty cover a leaking shower stall? Yes, if it is a plumbing related issue. It will not cover leakage due to failures in the stall itself.
What if my garage disposal breaks and I hire a contractor to make the repair, will the warranty cover this? You can have a contractor of your choice make the repair, we just need to approve the estimate prior to work being completed. If the estimate is approved, you can move ahead with the repair and warranty coverage will apply.
How long do I have to order the warranty after my inspection? You can order a warranty at any other time, with or without an inspection, but it will be a 12 month policy.
Can I renew the warranty after the 12 months expires? Yes, you will be able to renew the same coverage for a 12 month term for each year after the 12 months expires.
If I am bringing my current refrigerator and washer/dryer into my new home, will they be covered? Yes
Will the warranty transfer to a new buyer if I sell my home? Yes and with no charge.
Have another question? Email us now for a quick answer!